FAQ

IS IT SAFE TO SHOP ON YOUR SITE?

Yes. We understand that the safety of your personal information is extremely important to you. To protect your personal data and credit card information from unauthorized access vigoti.com uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions. The payments are processed by a third party secure service. We do not store or have access to your credit card information at any time.  

DO YOU PROVIDE INTERNATIONAL SHIPPING?

Yes, we offer worldwide shipping - you can purchase from us from anywhere in the world!

HOW DOES SHIPPING WORK?

Fully Needed partners with global merchants and manufacturers to provide you the best prices and the latest gadgets. This means that your order is shipped from global areas such as the US, Germany, France, Thailand, India, China, etc. via our partnership with a variety of courier services, including USPS for the States and local postal services from your country, wherever you are from.

Since we ship directly from our partners in these countries, your item may take 7-18 days to arrive if you are from the States, Europe or Australia. For many of our products, we offer shipping times of 5 - 12 days, but it does depend on each item, its location and also on the time of year.

Please bear in mind that sometimes courier delays can occur, and if this does happen then shoot us an email and we will make it up to you with either a free gift or a coupon code. There are often many delays during the festive season, and while we always strive to get your items to you on time, we can't always guarantee it.

Please do not panic if your package does not show up immediately on the tracking site, it’s on its way. Please feel free to contact us at info@fullyneeded.com for tracking information or simply track it using this website here: https://t.17track.net/

THE TRACKING NUMBER FOR MY ORDER IS NOT WORKING, WHAT HAPPENED?

First of all, you may always contact us to find out about the status of your item.

If we are unable to provide you with tracking, and if after 4 weeks you still have not received the item, we will be happy to provide you with a full refund or send you a replacement. No questions asked!

WHAT IF I NEED TO RETURN SOMETHING?

No worries! Contact us right away and we'll help guide you through the process.

Top Quality Products
Free Shipping Worldwide
Returns Within 30 Days
24/7 Customer Support